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The Crystal Promise at Universal Studios Japan

Multimedia content for an enchanted spectacle

2019 - Osaka

A new collaboration between Moment Factory and Universal Studios Japan offers a spectacular show celebrating a world of holiday magic.

For The Crystal Promise, we were very excited to be working again with Universal’s creative team, along with director Kahori Kanaya, to produce the lush, magical scenery seen in their new 22-minute holiday show, part of Universal Studios Japan’s Crystal Christmas programming.

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To bring this enchanted world to life, we created animated video content that was projected onto a backdrop of brick buildings and a physical set featuring three LED surfaces.


The story follows two friends on a heartwarming holiday journey, from their childhood friendship to their promised reunion in adulthood, on Christmas day. Designed to capture the essence of their journey across multiple scenes, this content included a winter wonderland, a crystalline world of childhood imagination, a fantastical forest, and views of New York City. To punctuate the story’s action, we also designed breathtaking transitional moments that gave depth to both the visual perspective and the show’s narrative themes.


This collaboration resulted in a rich world of holiday magic, and we are proud to have brought our extensive expertise in creative multimedia content to Universal Studios Japan for this seasonal spectacle, which will come to life every year.